Experian UK
Experian UK provides consumers, businesses and the public sector with
information and analysis to help them make important decisions. As the UK's
leading credit reference agency, Experian UK helps customers understand and
manage credit information.Experian UK works with more than 40,000 clients across
diverse industries.
Millions of consumers rely on Experian UK's consumer credit services to meet
their financial management needs. Experian UK is a subsidiary of GUS plc and
has headquarters in Nottingham, UK, and Costa Mesa, California. Experian UK has
a 175-year history and unbroken sales growth over the past 23 years. Its 13,000
people support clients in more than
sixty countries. Annual sales exceed £1.2
billion.
Experian UK provide strategic support to organisations around the world. Experian
UK help clients target, acquire, manage and develop profitable customer relationships.
Experian UK do this by combining their advanced decision support and outsourcing
services
with
information on consumers, businesses, motor vehicles and property.
Market trends and economic conditions details
How to develop your business: what stores to extend, which countries to target
with a new product, where to locate. How is the economy going to perform
in your sector, what are the macro-economic trends and how can you perform
best to exploit these trends? Experian UK has experts and consultants to
help answer these questions.
Reaching new customers details
Who are your best prospects and what is the best mechanism for reaching them?
What are their purchasing preferences and buying behaviour patterns? How
certainly can they pay for what they purchase? How can you reduce the cost
of a marketing campaign and maximise on the investment? Products, database
hosting services and powerful information sources can be combined by Experian
UK to help you make the best marketing decisions.
Application Processing details
How can I manage the workflow issues around customers applying for our services?
Which applications should I accept or reject? What data should we use to ensure
an applicant is who they say they are? How can we reduce the time taken to
process our customers' applications?
Decisions based on customer behaviour details
When to extend an overdraft facility, what package of mortgage information
to promote. How likely is your customer to go to another service provider?
Should I chase this payment or simply send a reminder? Experian UK was the
pioneer of behavioural scoring and still leads the field in this area.
Better customer service details
What new product is most likely to engage your customer? What benefit will
keep them loyal to your brand? What service level do they expect and how
can you ensure the information you hold is always the most up-to-date? Everyone
expects to be treated as an individual and Experian UK's data integration
services and CRM solutions ensure you maximise the relationship and retain
your customers.
Managing risk details
Which applications to accept and which companies to trade with. Which car to
finance or insure? What risk is involved in insuring this house? Is this
customer making two concurrent claims? If my customer uses this product will
they be over-indebted? Is my marketing activity targeted towards profitable
business prospects, or attracting a potential risk to my business? Predicting
and managing risk is a vital aspect of keeping a business healthy. Experian
UK has products and services applicable across multiple sectors, specialising
in Financial Services, Insurance, Automotive and Telecomms.
Reducing fraud details
Is this person who they say they are? Should I enter into a transaction with
them over the Internet? Is this car what it appears to be? Is this potential
tenant reliable? Is this application fraudulent? Is this CV accurate? As
identity theft hits the headlines and fraud becomes a costly issue, many
businesses seek to protect themselves using Experian UK's innovative products.
Customer account processing details
How can I deliver a range of credit services over one platform? Can I ensure
I have one consistent view of my customers? How can I deliver strong consistent
customer service and minimise risk without spending time training a team?
Experian UK manages a growing portfolio of accounts for some of Europe's
leading bankcard and retail credit providers, allowing them to focus on their
core business objectives.
Managing customer contacts details
How can I trial the use of a new service without taking on additional capacity?
What is the cost of maintaining leading edge call-centre technology? How
can I ensure our outsourced service dovetails with our own deliverables?
Experian UK has built a reputation as a flexible, experienced outsourcing
partner and is leading the way with its call-centre technology.
Other agencies (like Experian UK) also known as
equifax
equifax uk
experian
experian uk
dun bradstreet
dun and bradstreet
dunn & bradstreet
dunn bradstreet
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